what roborock do i have

What Roborock Do I Have? How to Identify Your Roborock Model

Introduction

Not sure which Roborock model you have? Knowing the exact model of your Roborock is important for troubleshooting, purchasing accessories like replacement parts, or exploring specific features unique to your device. If you’ve misplaced the manual or simply want to confirm your model, there are several ways to identify your Roborock quickly and accurately. In this article, we’ll guide you through various methods to help you determine which Roborock you own.

Why Knowing Your Roborock Model Matters

Identifying your Roborock model is crucial for several reasons:

1. Purchasing Compatible Parts and Accessories: Filters, brushes, and other accessories are often model-specific.
2. Firmware Updates and Features: Different models have unique firmware versions and feature sets.
3. Troubleshooting and Support: Knowing your model number can expedite support requests and troubleshooting processes.

How to Identify Your Roborock Model: Step-by-Step Methods

Here are several methods you can use to identify your Roborock model:

1. Check the Roborock Label on the Device

The easiest way to identify your Roborock is by looking at the label located on the underside of the device. This label contains important information, including the model number, serial number, and other specifications.

• Where to Find It: Flip your Roborock over and locate the label near the main brush or near the charging contacts.
• What to Look For: The model number is usually listed as a combination of letters and numbers (e.g., S5, S6 MaxV, S7).

2. Use the Roborock or Mi Home App

If your Roborock is connected to the Roborock or Mi Home app, you can easily find the model information through the app interface:

• Open the Roborock or Mi Home app on your smartphone.
• Select your Roborock device from the main screen.
• Tap on the “Device Information” or “About” section.
• You should see the model name and other relevant information listed here.

3. Check the Original Packaging and User Manual

If you still have the original box or user manual that came with your Roborock, you can find the model number printed on them:

• Look for the model name on the front or side of the box.
• The user manual typically lists the model number on the cover page or inside the first few pages.

4. Review the Purchase Receipt or Online Order History

If you purchased your Roborock online or through a retailer, check your purchase receipt or online order history:

• For online purchases, log in to the retailer’s website (e.g., Amazon) and review your order details.
• The model number should be listed in the product description or order details.

5. Compare with Roborock Product Images and Specifications

If you’re still unsure, compare your Roborock visually with product images and specifications available on Roborock’s official website or retailer websites:

• Look at features like the shape of the top cover, number of buttons, or color.
• Some models have unique features, like a front-facing camera (S6 MaxV) or an auto-lifting mop (S7).

Roborock Model Comparison Guide

Here’s a quick comparison of some popular Roborock models to help you identify your device:

• Roborock S7: Sonic mopping technology, rubberized brush, and an auto-lift mop feature.
• Roborock S6 MaxV: Dual front-facing cameras for obstacle avoidance and a dark color scheme.
• Roborock S5 Max: Large water tank for extended mopping and a white or black color option.
• Roborock E4: Basic, budget-friendly model with standard cleaning features and a minimalist design.

What If You Can’t Find the Model Information?

If you’ve tried all the above methods and still can’t identify your Roborock model, consider the following options:

1. Contact Roborock Support: Reach out to Roborock’s customer support team with your device’s serial number and description. They can help identify your model.
2. Use Online Forums or Communities: Websites like Reddit or Roborock user forums are filled with enthusiasts who can help you identify your model based on photos or descriptions.

Conclusion

Identifying your Roborock model doesn’t have to be a difficult task. By using the methods outlined above, such as checking the label on the device, using the Roborock app, or referring to your purchase history, you can easily confirm which model you have. Knowing your Roborock model will help you make informed decisions about maintenance, accessory purchases, and utilizing its features effectively.

FAQs

1. What does the Roborock model number look like?

• Roborock model numbers are typically a combination of letters and numbers (e.g., S5, S6 MaxV, S7). The exact number can be found on the label on the underside of the device.

1. Can I find my Roborock model through the app?

• Yes, you can view the model information through the Roborock or Mi Home app by selecting your device and checking the “Device Information” section.

1. What should I do if my Roborock label is missing or damaged?

• If the label is missing, try checking your purchase history or using the app to find the model information. Alternatively, contact Roborock support for assistance.

1. How can I tell if I have a hybrid vacuum and mop model?

• Hybrid models typically have a water tank slot in addition to the dustbin, and they are labeled as “Max” models like the S5 Max or have mopping-specific features like the S7.

1. Why is it important to know my Roborock model?

• Knowing your model helps you purchase compatible accessories, perform proper maintenance, and access specific features and firmware updates tailored to your device.